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Bridging the Digital Divide: UKZN Libraries Response to COVID-19



Bridging the Digital Divide: UKZN Libraries Response to COVID-19

Bridging the Digital Divide: UKZN Libraries Response to COVID-19. The COVID-19 pandemic accelerated the transition to online platforms for work and study, exacerbating the digital divide at UKZN. While some benefited from increased flexibility, others faced challenges due to lack of internet access. UKZN Library Services recognized this gap and embarked on initiatives to bridge it.

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Initiatives to Bridge the Divide

UKZN Library Services implemented various measures to ensure equitable access to digital resources. These included providing laptops and data to students, facilitating online information services, and offering training sessions covering a range of digital tools and resources.

Program Benefits for Students

The programs offered by UKZN Libraries have numerous benefits for students, including improving academic performance, enhancing critical thinking skills, fostering computer literacy, and supporting educationally disadvantaged students.


The role of UKZN Library Services is vital in helping students transition to university life and meet academic expectations. By addressing the digital divide through innovative initiatives and comprehensive training programs, UKZN is ensuring that all students have equal access to resources and opportunities for academic success.

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