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Information & Communication Services At UKZN



Information & Communication Services At UKZN

Information & Communication Services At UKZN. Welcome to Information & Communication Services (ICS), where we harness technology to propel academic excellence, foster innovation, and promote societal engagement. With a vision aimed at leveraging technological advancements, we are dedicated to providing comprehensive support to our academic community.

From user support to student assistance, our services are tailored to enhance your experience and facilitate your journey towards success.

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Vision: Information & Communication Services At UKZN

At Information & Communication Services, our vision is clear: to exploit technology effectively in order to lead academic excellence, drive research endeavors, foster innovation, and promote meaningful societal engagement. We strive to be at the forefront of technological advancements, ensuring that our academic community is equipped with the tools and resources necessary to thrive in today’s rapidly evolving landscape.

Contact Us Information & Communication Services At UKZN

For any inquiries or assistance, feel free to reach out to our dedicated team at the ICS Call Centre. You can contact us via phone at +27 (0)31 260-4000 or email us at []. Our support staff are available to assist you between 07H30 and 16H30, Monday to Friday, ensuring that help is always just a call or click away.

Student Help and Support

At ICS, we understand the unique challenges faced by students navigating the academic environment. That’s why we’ve established the ICS Student Call Centre, providing telephonic support to address any technical issues or concerns you may encounter. Whether you need assistance with accessing resources or troubleshooting software, our dedicated team is here to help you succeed.

User Support Information & Communication Services At UKZN

Our commitment to providing exceptional user support is unwavering. The ICS Call Centre serves as your gateway to expert assistance, offering comprehensive solutions to meet your technological needs. Whether you require guidance on system configurations, software installations, or network troubleshooting, our knowledgeable staff are here to ensure that you receive the support you need, when you need it.


Information & Communication Services plays a pivotal role in fostering academic excellence, driving innovation, and promoting societal engagement within our academic community. With a clear vision and a commitment to harnessing technology effectively, we strive to provide unparalleled support to our users, ensuring that they have the tools and resources necessary to succeed in their academic and research endeavors.

Whether you’re a student seeking assistance or a faculty member in need of support, ICS is here to empower you on your journey towards success. Contact us today and discover how we can help you unlock your full potential.

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